Grievance redressal

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

• Name: to be published
• Email: email the Grievance Officer
• Phone: to be published
• Address: to be published

How fast

• We acknowledge within 48 hours and give you a ticket number, and resolve within one month of receiving it.
• Complaints about content on Nitro Console (a review, a message, a profile): we acknowledge within 24 hours and resolve within 7 days.
• Requests about your personal data are answered within 30 days.
• If you disagree, you can approach the National Consumer Helpline (1915) or a Consumer Commission. For personal data, you can complain to the Data Protection Board of India after using this process.

File a complaint

Track a complaint

Enter the ticket number and the email or mobile number you used.

Your complaints

Signed in? See every complaint you have filed, and its status, under Settings → Privacy & data.

Who runs Nitro Console

Nitro Console is operated by the operator named below (entity type).

• Registered address: to be published
• CIN / registration no.: to be published
• GSTIN: to be published
• Customer care: support@nitroconsole.in · phone to be published
• Grievance Officer: to be published · email · see how to complain