Privacy for owners and staff
Business privacy notice
Version 2026-10-29 · in force from 29 October 2026
What Nitro Console collects about café owners, staff and their cafés, and how it is used.
Who is responsible
The operator of Nitro Console is the data fiduciary for the data below. Player data that you receive through bookings becomes yours to protect; see the partner agreement.
What we collect, and why
| Data | Why | Basis | How long |
|---|---|---|---|
| Owner and staff: name, email, mobile number, role, password (hashed) | Create accounts, sign in, send codes | Needed to provide the console; your consent at sign-up | While the account is open |
| Café details: name, address, location, photos, hours, stations, prices | List and publish your café | Needed to provide the service | While listed, then as records require |
| KYC and payout details: legal name, PAN, bank account, address proof | Verify you, create your Razorpay linked account, pay you, meet financial law | Legal obligation and to provide payouts | As long as the law requires after you leave (up to 8 years) |
| Billing: plan, invoices, payments | Charge for your plan; invoices | Needed to provide the service; legal obligation | Up to 8 years |
| Console activity logs: sign-ins, actions, IP address | Security, audit, fixing faults, resolving complaints | Security; legal obligation to keep logs | At least one year |
| Operational SMS alerts | Alerts about bookings and payouts | Your consent only, unticked by default | Until you withdraw |
| Your acceptance records | Prove what you agreed and when | Legal obligation; defence of claims | While a dispute could arise |
Your rights
You can ask to access, correct or erase your data, withdraw consent, or nominate someone, by emailing our data contact (see data rights). We reply within 30 days. Records we must keep by law (KYC, invoices, payouts) are kept, then erased when the period ends. Complaints go to the Grievance Officer and then to the Data Protection Board of India.
Keeping it safe
Passwords are hashed, bank and KYC fields are access-controlled, sign-ins can use extra verification, and administrative actions are logged. We tell affected people and the Data Protection Board about a breach as the law requires.
Who runs Nitro Console
Nitro Console is operated by the operator named below (entity type).
- Registered address: to be published
- CIN / registration no.: to be published
- GSTIN: to be published
- Customer care: support@nitroconsole.in · phone to be published
- Grievance Officer: to be published · email · see how to complain